/Tag:Interpreting

Stoic or Expressive? Culture’s Part in Communication

2017-12-13T14:43:20+00:00

“You learn something new every day” is one of my favorite sayings … because it is just so true. Last week, I stumbled across a reference to Geri-Ann Galanti’s Caring for Patients from Different Cultures, 4th Edition (Univ. of Penn. Press 2008, Kindle Edition). [1] Delighted to find it available for Kindle, I downloaded it [...]

Stoic or Expressive? Culture’s Part in Communication 2017-12-13T14:43:20+00:00

Global Communications with Vialink: Video Remote Interpreting

2017-12-13T14:43:21+00:00

Vialink Video Remote Interpreting See the power of real global communication! Today, overcoming the language and communication barriers to international commerce is the key to global market success. Vocalink, a leading language services company, is making it easier than ever to conduct business around the world with the introduction of Vialink video remote interpreting. Vialink™ [...]

Global Communications with Vialink: Video Remote Interpreting 2017-12-13T14:43:21+00:00

Meet Lunilia Crespo

2017-12-13T14:43:25+00:00

Working in a fast-paced environment is not always easy, but Lunilia Crespo and her team have become experts on balancing all aspects of their work. Crespo is the Branch Manager for Vocalink’s  Dayton, Columbus and Cincinnati offices. With the motto of “never say no”, Crespo and her team are tasked with fulfilling all of the [...]

Meet Lunilia Crespo 2017-12-13T14:43:25+00:00

United We Are Strong!

2017-12-13T14:43:25+00:00

This past week I had the pleasure of being part of International Medical Interpreters Association (IMIA) Annual Conference in Rockville, Maryland and United We Are Strong was the theme of the conference. It is the perfect theme for a group of professional interpreters, language service providers and hospitals to work together to better improve language [...]

United We Are Strong! 2017-12-13T14:43:25+00:00

Five Minutes Can Put You at Risk!

2017-12-13T14:43:25+00:00

“I only have to talk to the patient for five minutes we do not need the interpreter.”  In that five minutes you can put the patient, your facility and your career at risk. Five minutes Triage – trying to get by without the interpreter during triage can result in confusion of symptoms, delay in care [...]

Five Minutes Can Put You at Risk! 2017-12-13T14:43:25+00:00

I am only making $20 on this patient, I can’t afford an interpreter!

2017-12-13T14:43:25+00:00

This is a phrase I hear from so many physicians as I work with them on the importance of having an interpreter for a Limited English Proficient (LEP) patient.  It is a tough pill to swallow for a small doctor’s office to understand what is on the other side of that statement.  They are correct, [...]

I am only making $20 on this patient, I can’t afford an interpreter! 2017-12-13T14:43:25+00:00

Interpreters: Independent Contractors or Employees?

2017-12-13T14:43:26+00:00

In 2014, the U.S. Department of Labor ramped up its scrutiny of the classification of workers as “independent contractors.” Both the National Labor Relations Board and the Internal Revenue Service followed suit. Why are three, major governmental agencies laser-focused on this issue? The simple answer is The Affordable Care Act. The ACA, sometimes called “Obama [...]

Interpreters: Independent Contractors or Employees? 2017-12-13T14:43:26+00:00

Tips and Tricks When Being Audited By A Medical Facility

2017-12-13T14:43:26+00:00

Often annually, hospitals run audits on their vendors, including medical interpreters who come to interpret for patients in their facilities.  Hospitals need to make sure that their patients are protected, and that the interpreters are also protected. This is where the Compliance Department comes into play. Compliance Departments are where all of the fun stuff [...]

Tips and Tricks When Being Audited By A Medical Facility 2017-12-13T14:43:26+00:00

Vocalink Announces TCI Schedule for 2015

2015-11-19T17:26:28+00:00

We are excited to announce that we have set the dates for the Dayton/Cincinnati area TCI classes for 2015. What is The Community Interpreter training program? If you want to become a community interpreter, come and attend the most respected program for community interpreting in the U.S. Whether you are a bilingual employee, a contract interpreter or someone [...]

Vocalink Announces TCI Schedule for 2015 2015-11-19T17:26:28+00:00

Vocalink Louisville Holiday Party

2017-12-13T14:43:26+00:00

It’s official! We are open for business! The Vocalink Louisville office had its first Holiday Party ever on December 12, 2014!  It was a great opportunity for the office staff and interpreters to mingle and get to know each other better, win door prices and funny awards, all while enjoying some light refreshments. More than [...]

Vocalink Louisville Holiday Party 2017-12-13T14:43:26+00:00
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