/Industry News

Global Communications with Vialink: Video Remote Interpreting

2017-12-13T14:43:21+00:00

Vialink Video Remote Interpreting See the power of real global communication! Today, overcoming the language and communication barriers to international commerce is the key to global market success. Vocalink, a leading language services company, is making it easier than ever to conduct business around the world with the introduction of Vialink video remote interpreting. Vialink™ [...]

Global Communications with Vialink: Video Remote Interpreting 2017-12-13T14:43:21+00:00

New ACA Non-Discrimination Rules

2016-07-05T18:15:46+00:00

July 18th is coming! Are you ready? On July 18, 2016, the long-awaited final rule implementing Section 1557 of the Affordable Care Act (ACA): Nondiscrimination in Health Programs and Activities goes into effect. The new rule tackles two vital issues for patient-centered care: language access for Limited English Proficient, deaf, hard-of-hearing, blind and visually impaired [...]

New ACA Non-Discrimination Rules 2016-07-05T18:15:46+00:00

Martin v. Halifax Healthcare Systems, Inc.

2017-12-13T14:43:24+00:00

On July 31, 2015, the Eleventh Circuit Court of Appeals issued its decision in Martin v. Halifax Healthcare Systems, Inc.This decision addresses the question, “must we provide round-the-clock, in-person ASL interpreters at the request of a deaf patient or caregiver?” This is one of the most frequently asked questions I get as Compliance Counsel from health [...]

Martin v. Halifax Healthcare Systems, Inc. 2017-12-13T14:43:24+00:00

Total Quality Management (TQM) and the Impact of Vendor Selection (part 1)

2017-12-13T14:43:26+00:00

According to the American Society of Quality (ASQ), “Total quality management (TQM) describes a management approach to long-term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.” How often do we encounter a firm that does not communicate their [...]

Total Quality Management (TQM) and the Impact of Vendor Selection (part 1) 2017-12-13T14:43:26+00:00

Interpreting vs. Translation

2017-12-13T14:43:26+00:00

Many people are confused about the difference between Translations and Interpreting, I know I was. When we look at linguistics management, we need to look at how we manage and identify the difference between TRANSLATION and INTERPRETATION. I think that most people will agree that Translation is the process of translating words or text from one language to [...]

Interpreting vs. Translation 2017-12-13T14:43:26+00:00

How Can a Smart Phone Lead to HIPAA Compliance?

2017-12-13T14:43:26+00:00

Vocalink uses a sophisticated - but easy-to-use - electronic system for interpreters checking-in and checking-out of interpreting appointments. This system, called “UClock,” uses smart phone technology to allow health system staff to sign an interpreter in and out of an appointment and certify that the appointment was completed. Beyond providing to-the-minute accuracy for interpreting encounters, [...]

How Can a Smart Phone Lead to HIPAA Compliance? 2017-12-13T14:43:26+00:00

International Translation Day

2015-11-25T17:37:50+00:00

Today is International Translation Day!  Congratulations go out to all our translators and interpreters for the work they perform every day and their language skills that drive business around the globe, providing language access for people who need medical, educational, and social services. International Translation Day is celebrated every year on 30 September on the [...]

International Translation Day 2015-11-25T17:37:50+00:00

Newsflash: One more certified interpreter!

2015-11-11T19:16:39+00:00

Vocalink is so very proud to announce that one of our prominent linguists, Jorge Crespo, has successfully passed the Certified Healthcare Interpreter exam for the State of Ohio! The certifying body is The Certification Commission for Healthcare Interpreters (CCHI). Jorge’s skill, dedication, and passion have helped him achieve a tremendous honor: the professional and renowned recognition he so [...]

Newsflash: One more certified interpreter! 2015-11-11T19:16:39+00:00

Newsflash: Interpreter Onboarding Process

2017-12-13T14:43:27+00:00

Being an interpreter is a lot more than just speaking two languages fluently and being able to establish an oral communication bridge. The industry standards of practice and internal company standards are what make the difference between a professional interpreter and someone who happens to speak more than one language. Here are the steps required [...]

Newsflash: Interpreter Onboarding Process 2017-12-13T14:43:27+00:00

Looking for Interpreters…

2017-12-13T14:43:27+00:00

As a recruiter who also interprets, I have the unique pleasure of being able to offer a bird’s eye view of what a new interpreter will encounter out in the field during the initial interview process. My name is Casey Potts and I am a Spanish Medical Interpreter for Vocalink. I am also part of [...]

Looking for Interpreters… 2017-12-13T14:43:27+00:00
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