Critical training and consulting services to assist in managing your total integrated language solutions.
Not sure what services you need or when to utilize one or several of the Vocalink provided services? We’re here to offer initial consulting and give you an honest assessment of your current needs and where we can help.
Training:
Having your staff understand the interpreting process and when to utilize the best service for that specific is critical, not only for industry-specific regulations, but for cost efficiencies.
For example, let’s pretend that your job is to manage the linguistic services for a large healthcare provider. Your staff member requests an on-site interpreter to assist in conveying post-surgery instructions to your patient such as daily medication doses.
With proper training, your staff would understand that it is more efficient to use Vocalink’s Over the Phone Interpreting service for this need. Not only will it be fast for the patient, but create less of a cost for you the provider.
Healthcare Consulting:
Vocalink offers Our Excellence in Interpreting consultants that are constantly watching the industry to ensure compliance of our services with “de-facto” best practices and state or federal regulations. They are essential in developing and implementing an LES (Licensing Executives Society ) service strategy, and to customize our solutions to best match your needs.
