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Stoic or Expressive? Culture’s Part in Communication

“You learn something new every day” is one of my favorite sayings … because it is just so true. Last week, I stumbled across a reference to Geri-Ann Galanti’s Caring for Patients from Different Cultures, 4th Edition (Univ. of Penn. Press 2008, Kindle Edition). Delighted to find it available for Kindle, I downloaded it […]

New ACA Non-Discrimination Rules

July 18th is coming! Are you ready?
On July 18, 2016, the long-awaited final rule implementing Section 1557 of the Affordable Care Act (ACA): Nondiscrimination in Health Programs and Activities goes into effect. The new rule tackles two vital issues for patient-centered care: language access for Limited English Proficient, deaf, hard-of-hearing, blind and visually impaired patients […]