Medical interpreting Archives | Vocalink

Medical interpreting

Stoic or Expressive? Culture’s Part in Communication

“You learn something new every day” is one of my favorite sayings … because it is just so true. Last week, I stumbled across a reference to Geri-Ann Galanti’s Caring for Patients from Different Cultures, 4th Edition (Univ. of Penn. Press 2008, Kindle Edition). Delighted to find it available for Kindle, I downloaded it […]

What Happens in Vegas WON’T be Staying in Vegas! #HCCAci

In just one week’s time, I will be packing my bags and heading off to Las Vegas! But this time, what happens in Vegas won’t be staying there! Why? Because I will be bringing back a wealth of healthcare compliance knowledge to put into action!

The 20th Annual Healthcare Compliance Association Compliance Institute (#HCCAci) begins on April […]

Five Minutes Can Put You at Risk!

“I only have to talk to the patient for five minutes we do not need the interpreter.”  In that five minutes you can put the patient, your facility and your career at risk.

Five minutes

Triage – trying to get by without the interpreter during triage can result in confusion of symptoms, delay in care and patient […]

I am only making $20 on this patient, I can’t afford an interpreter!

This is a phrase I hear from so many physicians as I work with them on the importance of having an interpreter for a Limited English Proficient (LEP) patient.  It is a tough pill to swallow for a small doctor’s office to understand what is on […]

December Interpreter Spotlight

This month’s interpreter spotlight shines on Ramadan Al-Haddad!

Ramadan has been an Arabic interpreter for more than 10 years, and has worked with Vocalink for over 7 years.  He does volunteer work with the Arabic community, and interprets for both the legal and medical fields.  He is the only Arabic legal interpreter in the Dayton area. […]

Newsflash: One more certified interpreter!

Vocalink is so very proud to announce that one of our prominent linguists, Jorge Crespo, has successfully passed the Certified Healthcare Interpreter exam for the State of Ohio! The certifying body is The Certification Commission for Healthcare Interpreters (CCHI).

Jorge’s skill, dedication, and passion have helped him achieve a tremendous honor: the professional and renowned recognition he so deserves! […]