/Tag:Joint Commission

New ACA Non-Discrimination Rules

2016-07-05T18:15:46+00:00

July 18th is coming! Are you ready? On July 18, 2016, the long-awaited final rule implementing Section 1557 of the Affordable Care Act (ACA): Nondiscrimination in Health Programs and Activities goes into effect. The new rule tackles two vital issues for patient-centered care: language access for Limited English Proficient, deaf, hard-of-hearing, blind and visually impaired [...]

New ACA Non-Discrimination Rules 2016-07-05T18:15:46+00:00

“Win” For Hospital and Doctor in ADA Case Brought by Deaf Patient

2017-12-13T14:43:25+00:00

Collins v. Dartmouth-Hitchcock Medical Center Part II – Tips for Avoiding “Win = Loss” Cases In my last blog, I discussed the Collins v. Dartmouth-Hitchcock Medical Center decision. In that case, the Court found that a hospital and doctor properly accommodated a deaf patient without providing her with an ASL interpreter. The focus of the previous blog was to highlight the [...]

“Win” For Hospital and Doctor in ADA Case Brought by Deaf Patient 2017-12-13T14:43:25+00:00

Down the Interpreting Rabbit Hole

2015-11-23T18:37:47+00:00

The Joint Commission tells us that “effective communication is critical to the successful delivery of health care services.” No one would try to argue with that statement. But what does “effective communication” really mean?  Unfortunately, there is no one answer. In fact, there are millions of answers! Why? Because health care providers must communicate health [...]

Down the Interpreting Rabbit Hole 2015-11-23T18:37:47+00:00