/Tag:Healthcare Interpreting

Vocalink honored by Dayton Business Journal

2016-11-21T19:10:14+00:00

I‌‌n a ceremony held last night, the Dayton Business Journal honored their Businesses of the Year. Vocalink accepted awards for both Minority Owned Business of the Year as well as Community Supporter of the Year. Sitting in a room full of Dayton's shiniest business stars on a beautiful Fall evening is a treat in and [...]

Vocalink honored by Dayton Business Journal 2016-11-21T19:10:14+00:00

Stoic or Expressive? Culture’s Part in Communication

2017-12-13T14:43:20+00:00

“You learn something new every day” is one of my favorite sayings … because it is just so true. Last week, I stumbled across a reference to Geri-Ann Galanti’s Caring for Patients from Different Cultures, 4th Edition (Univ. of Penn. Press 2008, Kindle Edition). [1] Delighted to find it available for Kindle, I downloaded it [...]

Stoic or Expressive? Culture’s Part in Communication 2017-12-13T14:43:20+00:00

City, courts to translate for immigrants, refugees

2017-12-13T14:43:21+00:00

Read Full Article: City, courts to translate for immigrants, refugees Influx in foreign speakers creating a linguistic problem, officials say.   By Cornelius Frolik - Staff Writer, Dayton Daily News Faced with an influx of immigrants and refugees into the region, Dayton’s municipal court system and some legal departments plan to translate vital documents into [...]

City, courts to translate for immigrants, refugees 2017-12-13T14:43:21+00:00

Martin v. Halifax Healthcare Systems, Inc.

2017-12-13T14:43:24+00:00

On July 31, 2015, the Eleventh Circuit Court of Appeals issued its decision in Martin v. Halifax Healthcare Systems, Inc.This decision addresses the question, “must we provide round-the-clock, in-person ASL interpreters at the request of a deaf patient or caregiver?” This is one of the most frequently asked questions I get as Compliance Counsel from health [...]

Martin v. Halifax Healthcare Systems, Inc. 2017-12-13T14:43:24+00:00

Tips and Tricks When Being Audited By A Medical Facility

2017-12-13T14:43:26+00:00

Often annually, hospitals run audits on their vendors, including medical interpreters who come to interpret for patients in their facilities.  Hospitals need to make sure that their patients are protected, and that the interpreters are also protected. This is where the Compliance Department comes into play. Compliance Departments are where all of the fun stuff [...]

Tips and Tricks When Being Audited By A Medical Facility 2017-12-13T14:43:26+00:00

Down the Interpreting Rabbit Hole

2015-11-23T18:37:47+00:00

The Joint Commission tells us that “effective communication is critical to the successful delivery of health care services.” No one would try to argue with that statement. But what does “effective communication” really mean?  Unfortunately, there is no one answer. In fact, there are millions of answers! Why? Because health care providers must communicate health [...]

Down the Interpreting Rabbit Hole 2015-11-23T18:37:47+00:00

Newsflash: Congratulations to Vocalink and Kelly Davis!

2017-12-13T14:43:28+00:00

Vocalink was the special guest of South Community Behavioral Health as they honored one of our employees, Kelly Davis. Kelly and the rest of the Vocalink team were recognized for Exemplary Service for supporting South Community Behavioral Health and their staff in obtaining an interpreter. They are very grateful for the level of customer – [...]

Newsflash: Congratulations to Vocalink and Kelly Davis! 2017-12-13T14:43:28+00:00