/Tag:Health Care

Stoic or Expressive? Culture’s Part in Communication

2017-12-13T14:43:20+00:00

“You learn something new every day” is one of my favorite sayings … because it is just so true. Last week, I stumbled across a reference to Geri-Ann Galanti’s Caring for Patients from Different Cultures, 4th Edition (Univ. of Penn. Press 2008, Kindle Edition). [1] Delighted to find it available for Kindle, I downloaded it [...]

Stoic or Expressive? Culture’s Part in Communication 2017-12-13T14:43:20+00:00

What Happens in Vegas WON’T be Staying in Vegas! #HCCAci

2017-12-13T14:43:21+00:00

In just one week’s time, I will be packing my bags and heading off to Las Vegas! But this time, what happens in Vegas won’t be staying there! Why? Because I will be bringing back a wealth of healthcare compliance knowledge to put into action! The 20th Annual Healthcare Compliance Association Compliance Institute (#HCCAci) begins on [...]

What Happens in Vegas WON’T be Staying in Vegas! #HCCAci 2017-12-13T14:43:21+00:00

Five Minutes Can Put You at Risk!

2017-12-13T14:43:25+00:00

“I only have to talk to the patient for five minutes we do not need the interpreter.”  In that five minutes you can put the patient, your facility and your career at risk. Five minutes Triage – trying to get by without the interpreter during triage can result in confusion of symptoms, delay in care [...]

Five Minutes Can Put You at Risk! 2017-12-13T14:43:25+00:00

I am only making $20 on this patient, I can’t afford an interpreter!

2017-12-13T14:43:25+00:00

This is a phrase I hear from so many physicians as I work with them on the importance of having an interpreter for a Limited English Proficient (LEP) patient.  It is a tough pill to swallow for a small doctor’s office to understand what is on the other side of that statement.  They are correct, [...]

I am only making $20 on this patient, I can’t afford an interpreter! 2017-12-13T14:43:25+00:00

Tips and Tricks When Being Audited By A Medical Facility

2017-12-13T14:43:26+00:00

Often annually, hospitals run audits on their vendors, including medical interpreters who come to interpret for patients in their facilities.  Hospitals need to make sure that their patients are protected, and that the interpreters are also protected. This is where the Compliance Department comes into play. Compliance Departments are where all of the fun stuff [...]

Tips and Tricks When Being Audited By A Medical Facility 2017-12-13T14:43:26+00:00

Why Do I Need an Interpreter? A Nurse’s Perspective

2017-01-30T21:34:59+00:00

After working as a trauma nurse for over twenty years I decided one day that I was done. Little did I know that a past experience would lead me to a new career that I absolutely love and that I am very passionate about. I now recruit interpreters! As an emergency trauma nurse I saw it [...]

Why Do I Need an Interpreter? A Nurse’s Perspective 2017-01-30T21:34:59+00:00

How Can a Smart Phone Lead to HIPAA Compliance?

2017-12-13T14:43:26+00:00

Vocalink uses a sophisticated - but easy-to-use - electronic system for interpreters checking-in and checking-out of interpreting appointments. This system, called “UClock,” uses smart phone technology to allow health system staff to sign an interpreter in and out of an appointment and certify that the appointment was completed. Beyond providing to-the-minute accuracy for interpreting encounters, [...]

How Can a Smart Phone Lead to HIPAA Compliance? 2017-12-13T14:43:26+00:00

Newsflash: One more certified interpreter!

2015-11-11T19:16:39+00:00

Vocalink is so very proud to announce that one of our prominent linguists, Jorge Crespo, has successfully passed the Certified Healthcare Interpreter exam for the State of Ohio! The certifying body is The Certification Commission for Healthcare Interpreters (CCHI). Jorge’s skill, dedication, and passion have helped him achieve a tremendous honor: the professional and renowned recognition he so [...]

Newsflash: One more certified interpreter! 2015-11-11T19:16:39+00:00

Healthcare providers: How are you reducing Bounce Back patients?

2017-12-13T14:43:28+00:00

I recently attended a CFO panel discussion of three local hospitals. The purpose of the event was to learn how we, as members of a local health council, can work hand in hand with these hospitals as they move into uncertainty around healthcare reform, growing patient needs, aging populations and budget controls. They are trying [...]

Healthcare providers: How are you reducing Bounce Back patients? 2017-12-13T14:43:28+00:00

World Choir Games and Vocalink

2017-12-13T14:43:28+00:00

Only four days left in the World Choir Games competition and the city was alive with various Children’s choirs! As I made my way through the city checking on the local Hospitals using our AutoTriage program as a communication tool for triaging patients, I snapped a couple of pictures of the activities and the Health [...]

World Choir Games and Vocalink 2017-12-13T14:43:28+00:00
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