Language Services Blog | Vocalink
1111, 2016

Vocalink honored by Dayton Business Journal

I‌‌n a ceremony held last night, the Dayton Business Journal honored their Businesses of the Year. Vocalink accepted awards for both Minority Owned Business of the Year as well as Community Supporter of the Year. Sitting in a room full of Dayton’s shiniest business stars on a beautiful Fall evening is a treat in and […]

1610, 2016

Can’t Read, Won’t Buy: Localization is Key!

By Amelia Rodriguez
CEO, Vocalink Language Services

Can’t Read, Won’t Buy: I love this title! It comes from one of my favorite companies in the whole world, Common Sense Advisory. They are the gods of language industry research. Studying about our industry has made them wise beyond their years.  I quote: “Common Sense Advisory polled […]

1610, 2016

Stoic or Expressive? Culture’s Part in Communication

“You learn something new every day” is one of my favorite sayings … because it is just so true. Last week, I stumbled across a reference to Geri-Ann Galanti’s Caring for Patients from Different Cultures, 4th Edition (Univ. of Penn. Press 2008, Kindle Edition). Delighted to find it available for Kindle, I downloaded it […]

1108, 2016

Translation Quality Evaluation – Error Categories and Severity

As we mentioned in previous posts, error categories and severity are the two dimensions used to calculate the error’s weight in any translation and hence decide whether it is useable or not. Error categories and severity differ from one standard and/or metric to another and from one company to another, however there are a lot of […]

508, 2016

Translation Quality Evaluation: Measuring Defects

Many quality standards and practices consider evaluating the quality of products and services by measuring actual or probable defects. Translation is much the same as other service industries. The majority of translation quality assessment, evaluation metrics and technologies follow the same concept of counting actual defects (errors), then categorizing them and assigning them a severity […]

2907, 2016

Translation Quality Evaluation: What Is It?

It is well known that content is created by humans to express, describe, or deliver meaning or messages. Thus, content is a purely personal product that represents personal thoughts and ideas. Content is a reflection of the author’s cognitive thinking, education, job, profession, environment and even mood.

Language developed to facilitate communication.
Grammar, syntax and other linguistic […]

2607, 2016

Global Communications with Vialink: Video Remote Interpreting

See the power of real global communication!
Today, overcoming the language and communication barriers to international commerce is the key to global market success. Vocalink, a leading language services company, is making it easier than ever to conduct business around the world with the introduction of Vialink video remote interpreting.

Vialink™ combines a secure video conference call with a […]

507, 2016

New ACA Non-Discrimination Rules

July 18th is coming! Are you ready?
On July 18, 2016, the long-awaited final rule implementing Section 1557 of the Affordable Care Act (ACA): Nondiscrimination in Health Programs and Activities goes into effect. The new rule tackles two vital issues for patient-centered care: language access for Limited English Proficient, deaf, hard-of-hearing, blind and visually impaired patients […]

804, 2016

What Happens in Vegas WON’T be Staying in Vegas! #HCCAci

In just one week’s time, I will be packing my bags and heading off to Las Vegas! But this time, what happens in Vegas won’t be staying there! Why? Because I will be bringing back a wealth of healthcare compliance knowledge to put into action!

The 20th Annual Healthcare Compliance Association Compliance Institute (#HCCAci) begins on April […]

1803, 2016

Why Knowing Your Customer Matters for Translation and Business

Know your customer. It’s the golden rule of doing business, both online and offline. Whether you’re a freelance service provider or you’re running a multi-million dollar enterprise, failure to understand your customers means your business is less effective than it could be.

And these days, when so much business is going global, that’s more important than […]